Last Updated: [Insert Date, e.g., October 26, 2023]

Deksan Wood Flooring (“we,” “our,” or “us”) operates the website [https://deksanwoodflooring.co.uk/]. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

We use your data to provide and improve our services. By using the website, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.

  • Personal Data: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

    • Email address

    • First name and last name

    • Phone number

    • Address, State, Province, ZIP/Postal code, City

    • Cookies and Usage Data

  • Usage Data: We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

2. Use of Google API Services (SMTP Integration)
To facilitate email communications (such as responding to contact form submissions), our website uses Google API Services (Gmail API) via a Secure Mail Transfer Protocol (SMTP) plugin.
By authenticating with a Google account on this website, you grant us access to your basic Google profile information (specifically your email address and name) strictly for the purpose of sending transactional and administrative emails from this website.

Deksan Wood Flooring’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. How We Use Your Data
Deksan Wood Flooring uses the collected data for various purposes:

  • To provide and maintain our service

  • To notify you about changes to our service

  • To allow you to participate in interactive features of our website when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our website

  • To monitor the usage of our website

  • To detect, prevent and address technical issues

  • To send you emails regarding inquiries, orders, or updates

4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to others. We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Deksan Wood Flooring

  • To prevent or investigate possible wrongdoing in connection with the website

  • To protect the personal safety of users of the website or the public

  • To protect against legal liability

5. Data Security
The security of your data is important to us. We implement standard security measures, including SSL encryption, to protect your Personal Data. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights (GDPR & UK GDPR)
If you are a resident of the United Kingdom or the European Economic Area (EEA), you have certain data protection rights. Deksan Wood Flooring aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

If you wish to exercise any of these rights, please contact us at [Insert your business email address here, e.g., info@deksanwoodflooring.co.uk].

7. Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

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